Volunteer IT Worker

We are currently recruiting for this role. Please download the application pack below

• To assist in the use and development of IT resources in the bureau.
  

• Show staff and volunteers how to use all aspects of IT in the bureau, and encourage its use
• Identify the training needs of bureau workers in terms of IT
• Help the bureau assess the actual and potential benefits of using IT in the bureau
• Make recommendations to management as to present and future IT needs
• Act as a “helpdesk” for the bureau IT equipment – sorting out IT problems as they occur
• Network the bureau
• Liaise with Citizen Advice with regard to IT matters
• Audit the bureau IT equipment.

• A commitment to the aims and principles of the CAB service
• Excellent communication skills
• An understanding of IT use within the bureau
• To be friendly and approachable
• To be able to work as part of a team
• An awareness of the roles of other volunteers in the bureau
• The ability to organise and deliver training
• To be familiar with IT packages used in the bureau
• An understanding of issues raised by the Data Protection Act.